Privacy Policy
Last updated: 2026
Knwdle (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of schools, educators, students, parents, and administrators who use our platform.
This Privacy Policy explains how we collect, use, store, and protect information when you access or use Knwdle during its beta and future releases.
1. Scope of this Policy
This policy applies to all users of Knwdle, including but not limited to:
- School and institution administrators
- Teachers and staff members
- Students and parents accessing shared content
- Visitors to our website
2. Information We Collect
a. Account Information
When you create an account or are invited to an organisation, we may collect:
- Name
- Email address
- Role (admin, teacher, student, parent)
- Organisation or audience association
b. Content You Provide
Knwdle is a content and communication platform. We store content that users intentionally create or upload, including:
- Notes, text content, and documents
- Attachments and uploaded files
- Whiteboard drawings or visual content
- Links and references added to notes
c. Usage & Technical Data
We may collect limited technical information to ensure platform reliability and security, such as:
- Browser type and device information
- Approximate location (country or city-level)
- Pages accessed and actions performed
- Error logs and performance metrics
3. How We Use Information
We use collected information strictly to:
- Provide and operate the Knwdle platform
- Enable collaboration within audiences and roles
- Store and display notes, attachments, and whiteboards
- Maintain security and prevent unauthorized access
- Improve usability, performance, and reliability
- Communicate important product or security updates
4. Data Ownership
All content created or uploaded to Knwdle remains the property of the organisation or users who created it.
Knwdle does not claim ownership over your notes, documents, or uploaded materials.
5. Access Control & Permissions
Knwdle uses role-based and audience-based access controls to ensure that:
- Users only see content relevant to their role
- Students and parents cannot access restricted staff content
- Editing permissions are explicitly controlled
6. Data Storage & Security
We take reasonable technical and organisational measures to protect your data, including:
- Secure authentication and access control
- Encrypted connections (HTTPS)
- Restricted access to production systems
- Regular monitoring for errors and abuse
While no system can guarantee absolute security, we actively work to minimise risks and protect user data.
7. Third-Party Services
Knwdle may rely on trusted third-party infrastructure providers for hosting, storage, analytics, or delivery.
These providers only process data as necessary to support Knwdle and do not have permission to use it for their own purposes.
8. Children’s Privacy
Knwdle is designed for educational institutions. Student access is controlled by schools or organisations.
We do not knowingly collect personal data directly from children outside of institution-managed access.
9. Data Retention
We retain data for as long as it is required to provide the service or as requested by the organisation.
Organisations may request deletion of their data upon discontinuation of use.
10. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request correction or deletion
- Restrict or object to processing
Requests can be made through your organisation administrator or by contacting us directly.
11. Beta Disclaimer
Knwdle is currently in beta. Features, infrastructure, and policies may evolve as the product matures.
We will update this Privacy Policy as necessary and reflect changes on this page.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of Knwdle after changes implies acceptance of the updated policy.
13. Contact
If you have questions about this Privacy Policy or data handling, contact:
Email: support@knwdle.com