Help & Support

Support

Knwdle provides support for account access, onboarding, billing, product questions, implementation help, and technical issues.

OnboardingBillingTechnical helpIST hours
Read policyContact us
At a glance
Quick summary of this page
Last updated
March 7, 2026
Email
support@knwdle.com
Phone / WhatsApp
+91 9888988202
Response time
Within 24 business hours
Time zone
IST (India Standard Time)
Summary

For fastest handling, email from your registered account or organisation email and include your organisation name, role, and any relevant screenshots or billing reference.

Last updated: March 7, 2026

Knwdle provides support for account access, onboarding, billing, product questions, implementation help, and technical issues.

1. Support Channels

  • Email: support@knwdle.com
  • Phone: +91 9888988202
  • WhatsApp: +91 9888988202

2. Support Response Time

We aim to respond to support queries within 24 business hours.

3. Time Zone

Support operations are currently handled in IST (India Standard Time).

4. What We Can Help With

  • login and account-access issues;
  • organisation setup and onboarding;
  • feature and workflow questions;
  • billing, renewals, and subscription support;
  • parent, student, teacher, and admin usage guidance;
  • bug reports and technical troubleshooting;
  • implementation and rollout assistance.

5. Onboarding Support

Knwdle offers onboarding help, including call-based assistance for setup and implementation where needed.

6. Priority Support

Paid plans may receive higher-priority support handling depending on the plan and support context.

7. Best Way to Contact Us

For faster handling, please email from your registered account or organisation email and include relevant details such as organisation name, user role, screenshots, or billing reference where applicable.